ENGLAND'S chief inspector of hospitals is inviting members of the public to tell his inspection panel what they think of the services provided by Northern Devon Healthcare NHS Trust. Their views and experiences will help inspectors decide what to look at when they inspect Okehampton and Moretonhampstead hospitals and the services provided at 15 other community hospitals in Devon during July. The trust will be inspected and given an overall rating under radical changes which have been introduced by the Care Quality Commission. The formal inspection of the hospitals will start on July 1. The chief inspector, Professor Sir Mike Richards, announced last year that he will lead significantly larger inspection teams than before, headed up by clinical and other experts including trained members of the public. To ensure the views of patients and the local community are properly heard, the inspectors will be holding two listening events in Honiton's Beehive on Thurday, June 26 and at North Devon Council's offices in Barnstaple on July 1. People are being encouraged to attend the listening event to find out more about the inspection process, to tell the team about their experiences of care and to say where they would like to see improvements made in the future. Sir Richards said: 'The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospitals, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care. 'We know there is too much variation in quality — these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before. 'Of course we will be talking to doctors and nurses, managers and patients in the hospitals. 'But it is vital that we also hear the views of the people who have experienced the care provided by Northern Devon Healthcare NHS Trust over the course of the last year or so, or anyone who wants to share information with us. 'This is your opportunity to tell my team what you think, and make a difference to the NHS services in the local area.' Sir Mike's inspection team is expected to look in detail at eight key service areas: accident and emergency, medical care including frail elderly, surgery, intensive and critical care, maternity, paediatrics and children's care, end of life care and outpatients. A full report of the inspectors' findings will be published by the Care Quality Commission later in the year. The trust will be rated outstanding, good, requiring improvement or inadequate.





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